Editing a Persona
Click the persona avatar or name on the scenario detail page to open the persona editor.Persona Properties
Demeanor Options
The demeanor setting significantly affects how the AI communicates:Friendly
Friendly
Warm, encouraging, conversational. Good for onboarding, coaching, and low-pressure practice sessions. The AI is supportive and provides positive reinforcement.
Professional
Professional
Neutral, businesslike, efficient. Good for realistic interview and sales scenarios. The AI maintains appropriate boundaries and stays on topic.
Challenging
Challenging
Pushes back, asks tough follow-ups, plays devil’s advocate. Good for advanced training where participants need to handle pressure. The AI creates realistic friction.
Tips for Effective Personas
Participants see the persona’s name and avatar. They don’t see the demeanor setting, background, or instructions. Design the visible elements to set appropriate expectations.
- Match the persona to the scenario goal. A sales training scenario should have a persona that acts like a real buyer, not a helpful assistant.
- Add specific background details. “Enterprise buyer with 3 failed vendor implementations” produces more realistic pushback than “buyer.”
- Use the demeanor setting intentionally. Start with Professional for most cases. Use Challenging only when participants need pressure training.
- Keep names and titles realistic. Generic names like “AI Interviewer” break immersion.